Anviik holds your clients' health and Medicare details, so every sign-in needs your password and a code from an authenticator app.
An authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator, 1Password or Authy. Anviik doesn't send codes by text message.
From then on, each sign-in asks for your password and the current code from the app.
Anviik signs you out after 30 minutes without activity, and after 8 hours no matter what. Closing the browser tab signs you out too. That keeps your book safe on a shared or forgotten screen.
If you're moving to a new phone, move your authenticator accounts with the app's own transfer option before you reset the old phone. If the phone is lost, email support@anviik.com from the address you sign in with, and we'll confirm it's you before resetting your sign-in.
Email support@anviik.com with what you were trying to do. Leave client details out of the email; we'll ask if we need them.