Help · Getting started

Your Today screen

Today is where Anviik starts each day: what needs you, what's coming up, and a count of everything else.

All help topics

What's on it

  • Needs attention: every open alert, with the most urgent first.
  • Counts for drafts waiting, appointments and other work, each linking to its screen.
  • This week's birthdays.
  • Today's appointments, with whether each one's scope of appointment or consent is done.

Where alerts come from

Anviik checks your book every night. It raises an alert for a missed commission payment or a chargeback, a client turning 65 (starting three months before their enrollment window), a move that may open a special enrollment period, an Extra Help or Medicaid review, a coverage gap worth a conversation, an ACA income check before Open Enrollment, and a Medicare appointment finished without the TPMO disclaimer marked.

Working an alert

  • Done: you've handled it. It closes and stays closed.
  • Snooze: it comes back in a week.
  • Dismiss: it doesn't apply. It won't come back for the same reason.

Alerts also close on their own when the cause goes away, for example when the missing payment shows up on the next statement.

Still stuck?

Email support@anviik.com with what you were trying to do. Leave client details out of the email; we'll ask if we need them.