Help · Visits and notes

Record a voice memo or a visit

Talk instead of typing. Anviik transcribes what you say, writes a short summary and suggests details for the client's record.

All help topics

Quick memo

Tap Record on your phone's bottom bar, or Record on a client's profile. A quick memo can run up to 10 minutes. Recorded from a client's profile, it's tied to that client. Recorded anywhere else, Anviik suggests a client when exactly one has the name you said, and you confirm it.

Whole visit

Choose Whole visit on a client's profile, or Record the visit on an appointment. Before recording starts, Anviik reminds you to ask, "Mind if I record so I don't miss anything?", and you tick that they said yes. A visit can run up to 2 hours and uploads as you go.

What you get back

  • A transcript of the recording.
  • A short summary on the client's record.
  • Suggested facts (medications, doctors, pharmacy, coverage, an agreed appointment time) waiting in Drafts, each with the exact words it came from.

Nothing changes on the client until you approve it in Drafts. You can save any suggestion as a plain note instead.

How long recordings are kept

A recording stays until you delete it. Recordings tied to a Medicare sale (made at a Medicare appointment, or about a client with a Medicare Advantage or drug plan) are kept for 6 years, in line with CMS's rule for sales call recordings, and show their keep-until date.

Still stuck?

Email support@anviik.com with what you were trying to do. Leave client details out of the email; we'll ask if we need them.